Subscription and purchase help
Apple manages App Store subscriptions and billing. Open iPhone Settings, tap your name, then Subscriptions to view or manage PDA Question.
Restoring purchases
Confirm you are signed into the Apple Account used for the purchase, then use the app’s restore-purchase option where available. Contact us if access still does not appear.
Response generation troubleshooting
Check your connection, try again with a shorter description, and avoid identifying details. If the issue continues, include your app version and a general description of what happened—never private family information.
History questions
History provides access to saved prior responses. If an expected item is missing, contact support with the app version and a non-identifying description.
Privacy questions
Read the Privacy Policy or email us. Questions are processed to generate responses; avoid names and identifying details.
Emergency and professional support
PDA Question is not an emergency, clinical, medical, or mental-health service. If someone may be in immediate danger, contact local emergency services or an appropriate crisis resource. For individualized assessment or treatment, consult an appropriately qualified professional.